Privacy & Cookies Policy

1. Introduction

LABORATORY(THAILAND)CO., LTD (‘we’, ‘our’, ‘us’) is committed to protecting your privacy. This policy explains how we collect, use, share, and protect your personal data in accordance with Thailand’s Personal Data Protection Act (PDPA).

2. Information We Collect

We may collect:

– Personal details (name, email, phone number, address)

– Payment information (processed securely via third-party gateways)

– Usage data and device information

– Cookies and tracking technologies

3. How We Use Your Information

We use your personal data to:

– Process orders and payments

– Deliver products and services

– Improve our website and customer experience

– Send promotions and updates (only if consented)

– Comply with legal obligations

4. Legal Basis for Processing

Under PDPA, we process your personal data only when:

– We have your consent

– It is necessary to fulfill a contract (e.g., product delivery)

– It is required by law

– It is in our legitimate interest, such as fraud prevention

5. Sharing Your Data

We do not sell your personal data. We may share your data with:

– Payment service providers (e.g., PayPal, Stripe, WeChat pay, Alipay, etc)

– Shipping and logistics partners

– IT and cloud service providers

– Regulatory or government authorities when required by law

6. Cookies

We use cookies to:

– Remember your site preferences

– Track website traffic and usage

– Deliver relevant advertisements

You can disable cookies in your browser settings. Doing so may affect certain website functions.

7. Data Security

We apply appropriate technical and organizational measures to protect your personal data. However, no system is completely secure.

8. Your Rights (under Thailand’s PDPA)

You have the right to:

– Access your personal data

– Request correction or deletion

– Object to data processing

– Request data portability

– Withdraw consent at any time

To exercise your rights, please contact us at labenghub@lab.co.th

9. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, if significant, we will notify you by email or site notice.

11. Contact Us

For any questions or requests regarding your privacy or this policy, please contact:

Email: labenghub@lab.co.th

Phone: +66-0636351409

Address: No.8/2, Moo.12, Racha Thewa sub-dustrict, Bangpli district, Samutprakarn province,thailand.10540